Who We Are?

"At TBM Ambulance Services, our goal is to become the trusted leader in non-emergency medical transportation, enhancing the well-being of individuals by providing seamless, compassionate, and reliable transport solutions."

5000 +

Runs Completed

50+

Well trained Practioners

3

Year In Service

Our Core Values

  1. Patient-Centered Care: Placing the patient’s well-being and safety at the forefront of all actions and decisions, ensuring compassionate and respectful treatment.

  2. Clinical Excellence: Striving for the highest level of medical competence and adherence to evidence-based practices in all medical interventions and procedures.

  3. Professionalism: Demonstrating the highest standards of professionalism, ethics, and integrity in interactions with patients, families, and healthcare partners.

Our Mission

” At TBM Ambulance Services, our mission is to facilitate safe and comfortable journeys for individuals in need of medical or non-medical transport. We are committed to upholding the highest standards of patient care, employing a compassionate team of professionals who prioritize the physical and emotional well-being of our passengers. Through innovation, flexibility, and community engagement, we aim to transform the non-emergency transportation landscape, ensuring that every journey reflects our dedication to excellence and empathy.”

Patient’s Bill of Rights – TBM Ambulance Services

TBM Ambulance Services is committed to ensuring that all patients are treated with dignity, respect, and compassion. We support the rights of all individuals receiving medical transport services. The following rights are guaranteed to all patients:

1. Respect and Dignity

You have the right to be treated with respect, courtesy, and dignity at all times, regardless of race, gender, age, religion, disability, sexual orientation, or payment source.

3. Informed Participation

You have the right to be informed of your transport plan, the identity and credentials of transport personnel, and any associated costs or policies.

5. Safe and Comfortable Transport

You have the right to receive safe, timely, and appropriate transport services in a clean,secure, and well-equipped vehicle.

7. Access to Information

You have the right to request a copy of this Bill of Rights at any time and to ask questions about your care and transport experience.

2. Privacy and Confidentiality

You have the right to personal privacy during transport and to have your medical and personal information kept confidential in accordance with HIPAA regulations.

4. Cultural and Religious Consideration

You have the right to request services that accommodate your religious, cultural, or linguistic needs whenever possible.

6. Grievances and Complaints

You have the right to file a complaint or grievance without fear of retaliation. Concerns may be submitted by phone, in writing, or online. All complaints will be investigated promptly.